Estimates & Enquiries

Watch Repair Enquiries, Estimates, And Postal Repairs

Send clear photos, describe the fault, and include any known service history to start the estimate process for London enquiries or postal repairs from elsewhere in the UK.

  • Free estimates

    Start with photos and a short description so the watch can be reviewed before any work begins.

  • 12-month warranty

    Completed service work is covered for twelve months once the watch is back with you.

  • UK-wide postal repairs

    If you are outside London, postal repairs can be arranged once the initial enquiry has been reviewed.

What to include in your enquiry

Include the brand, movement type if known, what the watch is doing wrong, when it last ran well, and any previous repair history. Clear photos of the dial, case, movement, and damage help speed up the initial assessment.

How the repair process works

Every job begins with an initial review and estimate. If the watch needs bench inspection before a final scope is confirmed, that is discussed before work proceeds, followed by approval, service work, and final checks.

Urgent enquiries and UK-wide postage

If you are in London and need urgent help, get in touch first so the problem can be reviewed before any in-person arrangement is made. Clients elsewhere in the UK can use the postal service once the enquiry has been reviewed and the next steps confirmed.

Frequently Asked Questions

Do you offer free watch repair estimates?

Yes. Initial estimates are provided before any approved work begins, although complex pieces may need bench inspection before a final quote is confirmed.

Can I send my watch by post from outside London?

Yes. Postal repairs can be arranged for clients outside London. Packing guidance, intake details, and next steps are outlined once the enquiry has been reviewed.

Do you only work on vintage and mechanical watches?

No. While the focus is on vintage and mechanical work, other watches can still be assessed depending on the job.

Do you provide a warranty?

12-month warranty on completed service work

Recent Workshop Stories

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14 June 2026

Recent workshop work from The Watchmaker in London, covering vintage and mechanical watch repair, servicing, and restoration.

Revived after many years...

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Recent workshop work from The Watchmaker in London, covering vintage and mechanical watch repair, servicing, and restoration.

Contact And Service Area

Free estimates before any work begins. 12-month warranty on completed service work. UK-wide postal repairs can be arranged after an initial enquiry.

Email: [email protected]

Phone: 07935 774266

Workshop: London, UK

Hours: By prior arrangement

Coverage: Vintage and mechanical watch repair from London, with UK-wide postal service available after an initial enquiry.